FAQs & Troubleshooting
Popular |
DS-600
56 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Download a file from the "Downloads" section and save it to Windows 8 computer.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
I do not have or lost the black and white calibration sheet.
5.
When I calibrate I get a "White-only" calibration message.
6.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
7.
How to identify your Operating System (OS).
8.
Can I print from or scan to Android™ Smartphone?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
11.
Scan a document in Windows 8 and Windows 10.
12.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
13.
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
14.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
15.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
16.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
17.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
18.
Clean the scanner. (For Macintosh)
19.
Open the Control Panel (For Windows)
20.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
21.
Clean the scanner. (For Windows )
22.
Install PaperPort™ 12SE onto Windows 10.
23.
What is DSmobileSCAN II software?
24.
Where is the battery located?
25.
Is my scanner compatible with Windows?
26.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
27.
Install the scanner driver (For Windows)
28.
I cannot open the scanned document (For Macintosh).
29.
Calibrate your scanner. (For Macintosh)
30.
Calibrate your scanner. (For Windows)