FAQs & Troubleshooting
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DCP-T500W
228 Results
1.
Paper Jam
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
(Video) Load A4/Letter paper
4.
Unable to Print 3X
5.
Can I print from or scan to Android™ Smartphone?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Refill Ink
8.
Delete print jobs from the print queue.
9.
(Video) Connect the cords
10.
How to identify your Operating System (OS).
11.
(Video) Load an Envelope
12.
No Paper Fed
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
(Video) Fill the ink tanks
16.
"Offline" appears on the Status Monitor.
17.
Scan multiple pages into one file instead of each scan being saved as a separate file.
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
20.
Unable to Print XX
21.
Improve poor print quality.
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
I cannot print using my Brother machine on a wireless network (Windows)
24.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
25.
I cannot find some option in the Printing preferences. (For Windows)
26.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
27.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
The printer status is Offline or Paused.
30.
Ink Low