FAQs & Troubleshooting
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DCP-B7640DW(B)
141 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
(Video) Load an Envelope (Manual Feed Slot)
2.
(Video) Set up your Brother machine
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
(Video) Paper is Jammed inside the Machine
5.
What is the default password for my Brother machine?
6.
Toner Low or Prepare New Toner Cartridge
7.
The scanning speed is slow when scanning from my machine. (Windows)
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
Wireless setup is requesting a WPS PIN to complete the setup
10.
(Video) Paper is Jammed in the 2-sided Tray
11.
Drum End Soon
12.
What driver package format is supported by my Linux distribution?
13.
Cartridge Error
14.
(Video) Paper is Jammed in the Paper Tray
15.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
16.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
17.
The printer status is Offline or Paused.
18.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
19.
Document Jam
20.
To install the printer driver easily using a tool. (Linux)
21.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
22.
Install the Brother Mobile Connect application (for mobile device)
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
Cannot Print ##
25.
2-sided Disable or 2-sided Disabled
26.
Size Error DX or Size Error 2-sided
27.
I cannot print full-page photos or images using Email Print.
28.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
29.
The driver installation finished successfully but I cannot print. (Linux)
30.
(Video) Paper is Jammed in the Output Paper Tray