FAQs & Troubleshooting
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DCP-7055
201 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Curled or wavy
3.
What driver package format is supported by my Linux distribution?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Curled
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
I cannot start ControlCenter4.
8.
The printer status is Offline or Paused.
9.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
10.
Curled (video instructions available)
11.
Turn the Toner Save mode on or off
12.
Open the Status Monitor
13.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
14.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
15.
Change the printer driver settings (Windows/macOS)
16.
Scan multiple pages into one file instead of each scan being saved as a separate file.
17.
Clean the paper pick-up roller (video instructions available)
18.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
21.
JAM INSIDE
22.
JAM TRAY 1
23.
Wrinkles or creases
24.
Replace Toner
25.
Page skewed
26.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
29.
How to identify your Operating System (OS).
30.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)