FAQs & Troubleshooting
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DCP-6690CW
294 Results
1.
Scan multiple pages into one file instead of each scan being saved as a separate file.
2.
How can I print, fax, copy and scan using A3/Ledger size paper?
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Scan and save a document in PDF format (Scan to File)
5.
One or more of my colors are not printing (blank). What can I do?
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Can I print from or scan to Android™ Smartphone?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
10.
Can I use AirPrint with my Brother machine?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
13.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
14.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
15.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
16.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
17.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
20.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
21.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
22.
When I print, the pages are smudged with ink. What should I do?
23.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
24.
Scan from the Brother iPrint&Scan application using Windows Phone.
25.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
26.
Locate files scanned with ControlCenter3 (For Windows)
27.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
28.
How do I factory reset the network settings?
29.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
30.
Print using only the black ink cartridge when the Color cartridges have run out.