FAQs & Troubleshooting
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39 Results
1. 06/08/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
3. 28/02/2024
Uninstall the drivers. (macOS 13 or greater)
4. 15/02/2024
Uninstall the drivers. (macOS 10.14 - macOS 12)
5. 10/01/2024
What is the default password for my Brother machine?
6. 26/09/2023
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
7. 23/06/2023
Your Brother Machine Cannot Scan over the Network
8. 23/06/2023
Wireless LAN Error Codes
9. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
10. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
11. 13/12/2022
How to identify your Operating System (OS).
12. 04/11/2022
Update the Driver or Firmware for your Brother machine
13. 22/08/2022
Configure the Scan to Email Feature (Linux)
14. 30/06/2022
Set up your Brother machine on a wireless network. (Windows/macOS)
15. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
16. 30/05/2022
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
17. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
18. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
19. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
20. 01/04/2022
(Video) Replace the Roller Kit
21. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
22. 11/03/2022
Access Web Based Management
23. 11/03/2022
Discover the MAC address of the Brother network card
24. 11/03/2022
Your Brother machine cannot scan. / Scanning has stopped.
25. 10/03/2022
Check your machine's IP Address or Node Name
26. 02/03/2022
Reset the Network Settings to Factory Default
27. 29/11/2021
A security warning appears when accessing Web Based Management via HTTPS.
28. 29/11/2021
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
29. 12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
30. 29/07/2021
I cannot install the scanner driver in Ubuntu 21.04. (Linux)