FAQs & Troubleshooting
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88 Results
1.
What is Brother iPrint&Scan?
2.
Document Jam
3.
"Multifeed detection" or "Multifeed Detection Error"
4.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
5.
My Brother machine could not be found over the network when I installed drivers on my computer.
6.
Configuring frequently-used scan settings on your computer.
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Duplex (two-sided) scan
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
Reset the Scheduled maintenance counter
11.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
Can not scan a long document.
14.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
15.
How to identify your Operating System (OS).
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Load Documents
18.
Scan Unable
19.
Install PaperPort™ 12SE / 14SE (Windows)
20.
Your Scanner Cannot Be Detected on the Network During Installation
21.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
24.
Paper suitable for scanning
25.
Replace Pick up roller
26.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
27.
Discover the MAC address of the Brother network card.
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
30.
Unusable Device