FAQs & Troubleshooting
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MFC-9320CW
341 Results
31.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
32.
I cannot print using my Brother machine on a wireless network (Mac)
33.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
34.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
35.
The paper is skewed when it's printed.
36.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
37.
The toner does not fix to paper well. (Poor fixing)
38.
Jam Rear
39.
Jam Inside
40.
Reset the network settings to the factory default (video instructions available)
41.
I cannot print using my Brother machine on a wireless network (Windows)
42.
I cannot save a file downloaded from the Brother support website (For Windows)
43.
Protect your Brother machine against unauthorised access over the network
44.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
45.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
46.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
47.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
48.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
49.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
50.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
51.
Locate files scanned with ControlCenter3 (For Windows)
52.
Discover the MAC address of the Brother network card
53.
Change the printer driver settings (Windows/macOS)
54.
I am asked to enter a password when starting the Remote Setup application. What is the password?
55.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
56.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
57.
Drum Error (Drum!)
58.
Printouts (envelope, cardboard) have creases.
59.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
60.
Reset the network settings to the factory default