1. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 11/05/2015

One or more of my colors are not printing (blank). What can I do?

3. 04/06/2014

The edge of glossy paper is smudged.

4. 27/01/2014

Improve poor print quality.

5. 17/05/2013

When I print photos, the color quality is not good.

6. 15/11/2011

When I print, the pages are smudged with ink. What should I do?

7. 02/11/2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

8. 08/11/2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

9. 01/06/2007

When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?

10. 01/06/2007

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?

11. 01/06/2007

Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?