1. 29/09/2023

The App shows the message "No Supported Machines Found".

2. 30/11/2020

List of Error messages for My Design Snap

3. 30/11/2020

The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."

4. 24/09/2019

The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."

5. 24/09/2019

The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."

6. 24/09/2019

The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"

7. 27/08/2019

The App shows the message "Embroidery positioning sticker not found".

8. 27/08/2019

The App shows the message "The embroidery frame cannot be detected."

9. 29/07/2019

The App shows the message "The calibration sheet cannot be detected."

10. 29/07/2019

How do I get a lens calibration sheet?