FAQs & Troubleshooting
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PJ-883
89 Results
1.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
4.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Where can I download the latest P-touch Editor for Mac?
6.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
7.
A security warning appears when accessing Web Based Management via HTTPS.
8.
This printer is not detected when establishing a Bluetooth® connection.
9.
What is the Label List? (P-touch Editor 5.x for Windows)
10.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
11.
This printer is not detected when establishing a Wi-Fi® connection.
12.
How do I connect the printer to my computer via Wi-Fi®?
13.
The print quality is poor, and the image is too light or dark.
14.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
15.
How do I uninstall the printer driver?
16.
(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
17.
How do I create and transfer templates? (for Mac)
18.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
19.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
20.
How to open the Devices and Printers window
21.
How do I connect the printer and my mobile device via Bluetooth®?
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
What iOS mobile application can I use?
24.
The side margins are incorrect.
25.
What is the JPEG printing and how can I use it?
26.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
27.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
28.
How do I connect the printer to my computer using a USB cable?
29.
The paper is jammed in the printer.
30.
How to delete the registry information and files related to the printer driver