FAQs & Troubleshooting
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PJ-863
81 Results
1.
Printing from an Android™ device
2.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
3.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
4.
How to charge the rechargeable Li-ion battery
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
This printer is not detected when establishing a Bluetooth® connection.
7.
Where can I download the latest P-touch Editor for Mac?
8.
The side margins are incorrect.
9.
How do I uninstall the printer driver?
10.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
11.
When printing from an application, the application's "Collate" setting does not work correctly.
12.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
What iOS mobile application can I use?
14.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
15.
How do I transfer label templates with P-touch Transfer Express?
16.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
17.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
18.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
19.
How to identify your Operating System (OS) for Windows or Mac
20.
How do I create and transfer templates? (for Mac)
21.
The printer does not turn on, so I cannot print.
22.
I cannot connect my printer to a Windows 11 computer via USB.
23.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
24.
Installing the CUPS wrapper/LPR printer driver (Linux®)
25.
Uninstalling the printer driver (Linux®)
26.
Installing a CA certificate
27.
Where can I find my Brother printer's serial number?
28.
How to install Brother software on a computer not connected to the Internet
29.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
30.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)