FAQs & Troubleshooting
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PJ-763MFi
119 Results
1.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
2.
Installing the software
3.
The latest printer driver was successfully installed, but the driver did not update correctly.
4.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
5.
Printing from a Windows PC or Mac
6.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
7.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
8.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
9.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
10.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
11.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
12.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
13.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
14.
When printing from an application, the application's "Collate" setting does not work correctly.
15.
The print quality is poor, and the image is too light or dark.
16.
Printing is not possible. (USB connection)
17.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
18.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
19.
What iOS mobile application can I use?
20.
How do I turn the printer off?
21.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
22.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
23.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
24.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
25.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
26.
Printing from an Android™ device
27.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
28.
What is the JPEG printing and how can I use it?
29.
How do I transfer templates to the printer?
30.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)