FAQs & Troubleshooting
Popular |
PJ-763
122 Results
1.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
2.
How do I turn the printer off?
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
Which Bluetooth® profiles does the printer support?
5.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
6.
This printer is not detected when establishing a Bluetooth® connection.
7.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
8.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
9.
What is the JPEG printing and how can I use it?
10.
How to delete the registry information and files related to the printer driver
11.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
12.
How to charge the rechargeable Li-ion battery
13.
How do I transfer label templates with P-touch Transfer Express?
14.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
15.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
16.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
17.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
19.
Where can I find my Brother printer's serial number?
20.
When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
21.
How to open the Devices and Printers window
22.
I can no longer print from my computer via Bluetooth®, even though I could print previously.
23.
Using the Printer Setting Tool (for Mac)
24.
The side margins are incorrect.
25.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
26.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
27.
How do I uninstall the printer driver?
28.
How to install the rechargeable Li-ion battery (optional)
29.
The print quality is poor, and the image is too light or dark.
30.
Printing is not possible. (USB connection)