FAQs & Troubleshooting
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PJ-623
73 Results
1.
How do I transfer label or slip templates?
2.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
3.
How do I install the printer driver from the CD-ROM? (for Windows)
4.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
5.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
6.
How do I transfer label templates with P-touch Transfer Express?
7.
Printing is not possible. (USB connection)
8.
How do I connect the printer and my computer via USB cable?
9.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
10.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
11.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
12.
How to identify your Operating System (OS) for Windows or Mac
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
How to connect to a DC power outlet (Optional)
15.
How to install the rechargeable Ni-MH Battery (Optional)
16.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
17.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
18.
How to open the Devices and Printers window
19.
How do I uninstall the printer driver?
20.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
21.
Uninstalling the printer drivers (Linux®)
22.
Where can I find my Brother printer's serial number?
23.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
24.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
25.
How to charge the rechargeable Li-ion battery
26.
How to charge the rechargeable Ni-MH battery
27.
How to install the rechargeable Li-ion Battery (Optional)
28.
How to connect to an AC power outlet (Optional)
29.
What is the Label List? (P-touch Editor 5.x for Windows)
30.
I cannot print LibreOffice documents in landscape orientation. (Linux®)