FAQs & Troubleshooting
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MFC-L9630CDN
152 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
Paper is Jammed Inside the Machine
4.
The color of your printouts is not what you expected
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
Set Telephone Line Compatibility for Interference and VoIP Systems
7.
Use Universal Print (Windows)
8.
I cannot print on a wireless (Wi-Fi) network (Mac)
9.
The scanning speed is slow when scanning from my machine. (Windows)
10.
Unusable Device
11.
Toner Low
12.
Replace the Waste Toner Box
13.
Replace the Drum Unit
14.
Replace the Toner Cartridge
15.
What is the default password for my Brother machine?
16.
No Toner
17.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
18.
I cannot print full-page photos or images using Email Print.
19.
How to identify your Operating System (OS).
20.
Cannot Scan ##
21.
Tray 2 Error / Tray 3 Error / Tray 4 Error
22.
The printer status is Offline or Paused.
23.
Paper is Jammed in the Back of the Machine
24.
Reduce Toner Consumption
25.
Ghosting images
26.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
27.
I cannot print using my Brother machine on a wired network (Windows/macOS)
28.
Protect your Brother machine against unauthorised access over the network
29.
Storage Full
30.
Can I print in monochrome if one of the color toners run out?