FAQs & Troubleshooting
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MFC-J625DW
366 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
What driver package format is supported by my Linux distribution?
4.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
What is AirPrint?
7.
Replace Ink
8.
What is Brother iPrint&Scan?
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
11.
Can I transfer faxes to the PC when my machine has a mechanical problem?
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
14.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
15.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
16.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
17.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
18.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
21.
Paper Jam
22.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
23.
Change the printer driver settings (Windows/macOS)
24.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
25.
Where can I get FaceFilter Studio and what can I do with this application?
26.
Out of Memory
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
One or more of my colors are not printing (blank).