FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj410_all.jpg)
MFC-J410
253 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
The edge of glossy paper is smudged.
3.
I cannot remove red-eye.
4.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
5.
Forward a fax to another fax machine when my machine has a mechanical problem.
6.
Paper Jam
7.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
8.
Load paper in the paper tray
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
How do I know which side up my photo paper should be in the tray?
11.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
12.
One or more of my colors are not printing (blank). What can I do?
13.
When I print, the pages are smudged with ink. What should I do?
14.
How do I load envelopes into my machine?
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
17.
I cannot send a fax using PC-FAX (Windows 10)
18.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
19.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
20.
I am unable to change my Brother machine's Receive Mode.
21.
Change the printer driver settings (Windows/macOS)
22.
Ink Low
23.
Scan and save a document in PDF format (Scan to File)
24.
The printer status is Offline or Paused.
25.
When I print photos, the color quality is not good.
26.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
27.
Which E-mail packages are compatible with ControlCenter3?
28.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
29.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
30.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)