FAQs & Troubleshooting
Popular |
MFC-9840CDW
363 Results
1.
White streaks or bands appear down the page.
2.
What driver package format is supported by my Linux distribution?
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
Printouts have wrinkles.
5.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
6.
Duplex (two-sided) scan
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
9.
What is the recommended paper?
10.
Vertical colored streaks or bands appear on the page.
11.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
12.
Replace the drum unit.
13.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
14.
Can I connect to the Active Directory server using the LDAP feature?
15.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
16.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
17.
How do I clear the message "Document Jam" from the LCD display?
18.
How do I install the Optional Tray Unit?
19.
The image is ghosted.
20.
Configure and use PC-FAX (CUPS) (Linux)
21.
Enable the Brother machine's network interface.
22.
Scan from the Brother iPrint&Scan application using Windows Phone.
23.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
24.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
25.
How do I improve the color density? (Print Calibration)
26.
How do I factory reset the print server?
27.
Tips for copy/scanning and preventing document jams
28.
Printouts have toner scatter or toner stain.
29.
Colored lines appear across the page.
30.
How do I turn off/on the Toner Save Mode?