FAQs & Troubleshooting
Popular |
MFC-9320CW
340 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
The printer status is Offline or Paused.
6.
Adjust color settings by using the custom setting in the printer driver
7.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
8.
I cannot print using my Brother machine on a wireless network (Windows)
9.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
10.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Print on plain paper or bond paper from the Manual feed slot
16.
Cannot print after a Windows 10 update (June 2020)
17.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
18.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
25.
Set up my Brother machine to forward the received faxes to another location.
26.
Printouts are curled or wavy.
27.
Scan from the Brother iPrint&Scan application using Windows Phone.
28.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
29.
I cannot print from my computer via USB.
30.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.