FAQs & Troubleshooting
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MFC-7820N
298 Results
1.
Load paper.
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
Scan and save a document in PDF format (Scan to File)
4.
Load envelopes, labels, or thick paper into the manual feed slot.
5.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
6.
How do I know the current network configuration?
7.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
8.
What driver package format is supported by my Linux distribution?
9.
How do I load legal size paper in the paper tray?
10.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
11.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
12.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
13.
Can I print from DOS applications?
14.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
15.
How do I know the current network configuration?
16.
Pre-Required Procedures (Linux)
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
19.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
22.
The paper is skewed when it's printed.
23.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
24.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
25.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
26.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
27.
I'm using Macintosh. What is the PreScan option used for?
28.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
29.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
30.
Discover the MAC address of the Brother network card