FAQs & Troubleshooting
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MFC-6890CDW
349 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
I'm using Macintosh. What is the PreScan option used for?
5.
I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "Server Time-out" appears on the LCD. What should I do?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
11.
When I print, the pages are smudged with ink. What should I do?
12.
How do I load paper in paper tray#2?
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
Delete print jobs from the print queue.
15.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
16.
Can I print from or scan to Android™ Smartphone?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
Scan multiple pages into one file instead of each scan being saved as a separate file.
19.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
20.
When I make copies, my Brother machine uses paper from the wrong tray. What can I do?
21.
Print using only the black ink cartridge when the Color cartridges have run out.
22.
Which E-mail packages are compatible with ControlCenter3?
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
What driver package format is supported by my Linux distribution?
26.
I cannot print using my Brother machine on a wireless network (Windows)
27.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
28.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
29.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30.
Download a file from the "Downloads" section and save it to Windows 8 computer.