FAQs & Troubleshooting
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MFC-6490CW
348 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Load paper in the paper tray
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
What is Brother iPrint&Scan?
7.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
8.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
9.
Can I print from or scan to Android™ Smartphone?
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Scan and save a document in PDF format (Scan to File)
12.
How do I load envelopes into my machine?
13.
How do I load paper in paper tray#2?
14.
Change the printer driver settings (Windows/macOS)
15.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
16.
Can I transfer faxes to the PC when my machine has a mechanical problem?
17.
Where is the USB port on the machine?
18.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
19.
Pre-Required Procedures (Linux)
20.
How do I know which side up my photo paper should be in the tray?
21.
The printer status is Offline or Paused.
22.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
23.
Replace Ink
24.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
28.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
29.
Print using only the black ink cartridge when the Color cartridges have run out.
30.
Where can I get FaceFilter Studio and what can I do with this application?