FAQs & Troubleshooting
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MFC-4800
185 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
4.
Store Speed Dial numbers on my Brother machine for easy dialing.
5.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
6.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
7.
Pre-Required Procedures (Linux)
8.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
9.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
10.
Install the built-in drivers (For Windows 8 and Windows 10)
11.
What does "MACHINE ERROR XX" mean?
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
Change or delete an existing Speed Dial number.
14.
Verify if the Brother machine has a dial tone
15.
I cannot print with Windows Vista 64bit.
16.
Why doesn't the machine answer when receiving a call?
17.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
18.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
21.
I want to print using CUPS while keeping SELinux enabled. (Linux)
22.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
23.
Delete print jobs from the print queue.
24.
Open the Control Panel (For Windows)
25.
I cannot scan via USB. (Mac OS X)
26.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
27.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
28.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
29.
How can I clear the "PAPER JAM" error message?
30.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?