FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc290c_all.jpg)
MFC-290C
257 Results
1.
When I print, the pages are smudged with ink. What should I do?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
5.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
8.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
9.
What is Distinctive Ring and how do I program it?
10.
I still receive the error message "Paper Jam" after I removed the jammed paper.
11.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
13.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
14.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
15.
Can I print from or scan to Android™ Smartphone?
16.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
17.
Can I use voice mail on the same line as my Brother machine?
18.
One or more of my colors are not printing (blank). What can I do?
19.
Paper Jam
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
Delete print jobs from the print queue.
25.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
26.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
27.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
28.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
29.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
30.
Can I confirm that the FAX was sent correctly?