FAQs & Troubleshooting
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HL-2700CN
144 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
How do I install the optional Duplex Unit?
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
Delete print jobs from the print queue.
6.
What is the BRAdmin Professional software used for?
7.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
8.
What kind of memory can I use?
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
The printer status is Offline or Paused.
11.
How do I perform a factory reset?
12.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
13.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
16.
I want to print using CUPS while keeping SELinux enabled. (Linux)
17.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
18.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
19.
How do I install the Optional Lower Tray Unit?
20.
How do I replace the waste toner pack?
21.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
22.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
23.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
24.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
25.
Cannot print after a Windows 10 update (June 2020)
26.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
27.
Does the optional lower tray unit handle legal size paper?
28.
What kind of paper can I use?
29.
What is the life of the consumables?
30.
Open the Control Panel (For Windows)