FAQs & Troubleshooting
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Innov-is XJ1
235 Results
1.
Stitches are skipped
2.
Tutorial videos on how to use the machine [Video instructions]
3.
Fabric puckers
4.
How to embroider an appliqué pattern [Video instructions]
5.
Basic procedure to sew stitches
6.
How do I adjust thread tension for embroidering?
7.
How to adjust the thread tension
8.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
9.
The App shows the message "The embroidery frame cannot be detected."
10.
List of Error messages for My Design Snap
11.
Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
12.
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
13.
Cannot thread the needle.
14.
Needle breaks.
15.
Fabric does not feed through the machine.
16.
The fabric feeds in the opposite direction.
17.
The needle contacts the needle plate.
18.
The handwheel feels sluggish when it is turned.
19.
How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
20.
Introducing Brother My Design Snap application
21.
Introducing Brother My Stitch Monitor application
22.
The App shows the message "No Supported Machines Found".
23.
How do I hoop the fabric in the embroidery frame?
24.
How do I Play the MPEG-4 (MP4) Videos?
25.
The pattern transferred from the Artspira app does not appear on the screen of the machine
26.
Machine does not start to sew.
27.
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
28.
How to use the sewing guide function.
29.
Loops appear on the surface of the fabric when embroidering
30.
Embroidery unit does not operate.