FAQs & Troubleshooting
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DS-720D
64 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
3.
How to identify your Operating System (OS).
4.
Cannot find the scanner (Error Code 2019: Initialization Failed)
5.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
8.
Duplex scanning cannot be performed.
9.
Calibration failed. Please reboot the machine.
10.
What driver package format is supported by my Linux distribution?
11.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
12.
Change the paper settings. (Using DSmobileCapture)
13.
Loading the Carrier Sheet.
14.
OCR feature does not work.
15.
The scan speed is too slow.
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
I do not have or lost the black and white calibration sheet.
18.
Paper suitable for scanning
19.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
20.
The cover of the manual document feeder is open.
21.
Configure the Scan to Email Feature (Linux)
22.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
23.
Change the image settings. (Using DSmobileCapture)
24.
I cannot install the scanner drivers.
25.
The scanned image is skewed.
26.
Can I print from or scan to Android™ Smartphone?
27.
Install Presto!® PageManager® onto Windows 10.
28.
Scan a document longer than 35.6 cm (14 inches).
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
My scanner gets warm.