FAQs & Troubleshooting
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DS-720D
64 Results
1.
How to identify your Operating System (OS).
2.
Change the image settings. (Using DSmobileCapture)
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Check the firmware version.
6.
Loading the Carrier Sheet.
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
What driver package format is supported by my Linux distribution?
9.
Change the paper settings. (Using DSmobileCapture)
10.
Cannot find the scanner (Error Code 2019: Initialization Failed)
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Configure the Scan to Email Feature (Linux)
13.
Uninstall Scan-key-tool. (Linux)
14.
Pre-Required Procedures (Linux)
15.
Paper suitable for scanning
16.
Calibrate your scanner.
17.
Uninstall the scanner drivers (OS X 10.10 or greater).
18.
Clean the inside of the machine.
19.
Scan using XSane or GIMP (Linux)
20.
Command List of brscan. (Linux)
21.
Delete a network scanner entry. (Linux)
22.
Important points for specifying the scan area (Linux)
23.
Uninstall the scanner driver. (Linux)
24.
Uninstall the Button Manager (Windows).
25.
Install Presto!® PageManager® onto Windows 10.
26.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
27.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
28.
The scan speed is too slow.
29.
Operation system return error
30.
I do not have or lost the black and white calibration sheet.