FAQs & Troubleshooting
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DCP-L3551CDW
285 Results
1.
Set up your Brother machine on a wireless network.
2.
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
3.
Replace the Drum Unit
4.
Brother iPrint&Scan cannot find my Brother machine (macOS)
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
Document Jam
7.
(Video) Replace the Toner Cartridge
8.
Setup a Brother machine on a wireless (Wi-Fi) network.
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
Toner scatter or toner stain
12.
What is the recommended paper?
13.
The printer status is Offline or Paused.
14.
Paper is Jammed Inside the Machine
15.
Curled or wavy
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
18.
What is Brother iPrint&Scan?
19.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
20.
Toner Low
21.
Cannot print after a Windows 10 update (June 2020)
22.
Load and Print on Labels in the Manual Feed Slot
23.
I cannot print using my Brother machine on a wireless network (Mac)
24.
My Brother machine could not be found over the network when I installed drivers on my computer.
25.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
26.
How to identify your Operating System (OS).
27.
Authentication Error, contact your administrator.
28.
2-sided Disabled
29.
No Paper / No Paper T1
30.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.