FAQs & Troubleshooting
Popular |
DCP-L3551CDW
285 Results
1.
Replace the Drum Unit
2.
Brother iPrint&Scan cannot find my Brother machine (macOS)
3.
Set up your Brother machine on a wireless network.
4.
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
5.
Setup a Brother machine on a wireless (Wi-Fi) network.
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Document Jam
8.
(Video) Replace the Toner Cartridge
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
Toner scatter or toner stain
12.
What is the recommended paper?
13.
The printer status is Offline or Paused.
14.
Paper is Jammed Inside the Machine
15.
Curled or wavy
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
18.
What is Brother iPrint&Scan?
19.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
20.
Toner Low
21.
Reset the Network Settings to the Factory Settings
22.
Cannot print after a Windows 10 update (June 2020)
23.
Load and Print on Envelopes in the Manual Feed Slot
24.
Load and Print on Labels in the Manual Feed Slot
25.
I cannot print using my Brother machine on a wireless network (Mac)
26.
Enable the Brother machine's network interface.
27.
My Brother machine could not be found over the network when I installed drivers on my computer.
28.
(Video) Connect telephone line and power cords
29.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
30.
How to identify your Operating System (OS).