FAQs & Troubleshooting
Popular |
DCP-J752DW
259 Results
1.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
What is Brother iPrint&Scan?
6.
I still receive the error message "Paper Jam" after I removed the jammed paper.
7.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
Print using only the black ink cartridge when the Color cartridges have run out.
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
No Paper Fed
15.
Paper Jam
16.
What driver package format is supported by my Linux distribution?
17.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
18.
Document Jam
19.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
20.
Replace Ink
21.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
22.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
23.
When I print, the pages are smudged with ink.
24.
Add your Brother machine with AirPrint (macOS)
25.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
26.
Install Starter Ink
27.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
28.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
29.
Can I print from or scan to Android™ Smartphone?
30.
Change the printer driver settings (Windows/macOS)