FAQs & Troubleshooting
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DCP-J152W
247 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
Paper Jam
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
11.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
12.
Load paper in the paper tray
13.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
14.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
15.
I still receive the error message "Paper Jam" after I removed the jammed paper.
16.
Load envelopes
17.
What driver package format is supported by my Linux distribution?
18.
Printing/ Scanning with a mobile device
19.
What is Brother iPrint&Scan?
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
22.
Can I print from or scan to Android™ Smartphone?
23.
Cannot Detect
24.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
25.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
26.
Is my Brother machine compatible with Windows Vista?
27.
Can third party ink be used to refill the ink cartridges?
28.
Improve poor print quality.
29.
Replace Ink
30.
Add your Brother machine with AirPrint (macOS)