FAQs & Troubleshooting
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DCP-9010CN
266 Results
1.
Cannot print after a Windows 10 update (June 2020)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
What is Brother iPrint&Scan?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Printouts are curled or wavy.
6.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
7.
What driver package format is supported by my Linux distribution?
8.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
9.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
10.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
11.
Reset the network settings to the factory default (video instructions available)
12.
Turn the Toner Save Mode on or off.
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
Can I use AirPrint with my Brother machine?
15.
Jam Inside
16.
Print on envelopes, labels or thick paper from the Manual feed slot
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
22.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
23.
Can I print from or scan to Android™ Smartphone?
24.
I updated the Web BRAdmin and cannot enable the logging function.
25.
Replace Toner
26.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
27.
What is the difference between the toner cartridge and the drum unit?
28.
Open the Control Panel (For Windows)
29.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
30.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.