FAQs & Troubleshooting
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DCP-7040
175 Results
1.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Change the printer driver settings (Windows/macOS)
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
Open the Status Monitor
6.
Can I use AirPrint with my Brother machine?
7.
Locate files scanned with ControlCenter2 (For Macintosh)
8.
Locate files scanned with ControlCenter3 (For Windows)
9.
I cannot print from my computer via USB.
10.
The printer status is Offline or Paused.
11.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
12.
I am using Windows. When I print a document, the printed page is blank. What should I do?
13.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
14.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
15.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
16.
What is the recommended paper?
17.
What driver package format is supported by my Linux distribution?
18.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
19.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
20.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
21.
ControlCenter3 displays a blank screen at startup (Windows)
22.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
23.
Can I print from or scan to Android™ Smartphone?
24.
Scan and save a document in PDF format (Scan to File)
25.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
26.
The keys on the control panel do not respond.
27.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
28.
Pre-Required Procedures (Linux)
29.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
30.
"Offline" appears on the Status Monitor.