FAQs & Troubleshooting
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DCP-6690CW
294 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
What is Brother iPrint&Scan?
5.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
6.
Can I print from or scan to Android™ Smartphone?
7.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
I cannot print using my Brother machine on a wireless network (Mac)
11.
Scan from the Brother iPrint&Scan application using Windows Phone.
12.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
13.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
14.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
15.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
16.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
17.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
I still receive the error message "Paper Jam" after I removed the jammed paper.
20.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
21.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
22.
When I print, the pages are smudged with ink. What should I do?
23.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
26.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
27.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
28.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
29.
How do I load envelopes into my machine?
30.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.