FAQs & Troubleshooting
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DCP-560CN
232 Results
1.
Can I use AirPrint with my Brother machine?
2.
ControlCenter3 displays a blank screen at startup (Windows)
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
Cannot print after a Windows 10 update (June 2020)
5.
Protect your Brother machine against unauthorised access over the network
6.
Download a file from the "Downloads" section and save it to Windows 8 computer.
7.
Locate files scanned with ControlCenter3 (For Windows)
8.
How do I clear Machine Error 46?
9.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
10.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
11.
One or more of my colors are not printing (blank). What can I do?
12.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
13.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
14.
Firewall port requirements of the Scan Key Tool (Linux)
15.
How to identify your Operating System (OS).
16.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
17.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
18.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
19.
Is my Brother machine compatible with Windows Vista?
20.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
21.
Where is the USB port on the machine?
22.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
Why can't I print when an ink cartridge is empty?
25.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
26.
What driver package format is supported by my Linux distribution?
27.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
28.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
29.
Can I print from or scan to Android™ Smartphone?
30.
How do I know which side up my photo paper should be in the tray?