FAQs & Troubleshooting
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DCP-385C
214 Results
1.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
2.
Scan and save a document in PDF format (Scan to File)
3.
Where can I get FaceFilter Studio and what can I do with this application?
4.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
5.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
6.
Can I print from or scan to Android™ Smartphone?
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
Paper Jam
9.
Replace Ink
10.
How do I load envelopes into my machine?
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
Scan multiple pages into one file instead of each scan being saved as a separate file.
13.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
14.
Create or view a XML Paper Specification document
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
I cannot make borderless prints.
17.
How to identify your Operating System (OS).
18.
How do I know which side up my photo paper should be in the tray?
19.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
20.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
21.
One or more of my colors are not printing (blank). What can I do?
22.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
23.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
24.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
25.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
26.
Is my Brother machine compatible with third party print servers?
27.
Paper size settings are unavailable when I print from OpenOffice (Linux)
28.
Install Presto!® PageManager® onto Windows 10.
29.
Open the Status Monitor
30.
The edge of glossy paper is smudged.