FAQs & Troubleshooting
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DCP-150C
196 Results
1.
I cannot save a file downloaded from the Brother support website (For Windows)
2.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
3.
The print speed is very slow when I use XML Paper Specification Printer Driver.
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
How do I clear the message "PAPER JAM" from the display?
6.
Scan using XSane or GIMP (Linux)
7.
Delete a network scanner entry. (Linux)
8.
What driver package format is supported by my Linux distribution?
9.
Locate files scanned with ControlCenter2 (For Macintosh)
10.
The printer status is Offline or Paused.
11.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
12.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
13.
Where can I get FaceFilter Studio and what can I do with this application?
14.
I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
15.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
16.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
17.
When I print, the pages are smudged with ink. What should I do?
18.
I'm using Windows and the print speed is too slow. What can I do?
19.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
20.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
21.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
22.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
23.
My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
24.
I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
25.
Why is it necessary for my machine to go through regular cleaning cycles?
26.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
27.
While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
Pre-Required Procedures (Linux)
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.