FAQs & Troubleshooting
Latest |
PT-9700PC
152 Results
31. 12.06.2023
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
32. 12.06.2023
How to use the Numbering function (P-touch Editor 5.x for Windows)
33. 12.06.2023
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
34. 12.06.2023
How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
35. 12.06.2023
Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
36. 12.04.2023
Where can I find my Brother printer's serial number?
37. 01.03.2023
How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
38. 01.03.2023
How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
39. 13.10.2022
Where can I download the latest P-touch Editor for Mac?
40. 23.05.2022
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
41. 18.05.2022
I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
42. 02.05.2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
43. 26.04.2022
I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
44. 26.04.2022
I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
45. 18.04.2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
46. 31.03.2022
How to delete the registry information and files related to the printer driver
47. 28.03.2022
I connected multiple printers of the same model to one computer but can only print from one of them.
48. 28.03.2022
I cannot save a file downloaded from the Brother support website (For Windows)
49. 15.03.2022
I can no longer print from my computer, even though I was able to print previously.
50. 09.12.2021
Can I print from any software other than P-touch Editor? (for Windows)
51. 09.12.2021
The paper settings specified from the server computer are not reflected on the client computer.
52. 09.12.2021
How do I transfer label templates with P-touch Transfer Express?
53. 26.10.2021
P-touch Editor crashes when I open it on my Mac.
54. 08.10.2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
55. 27.07.2021
How do I transfer templates or other data from the computer to the printer?
56. 14.01.2021
How to make a label with a barcode (P-touch Editor 5.0 for Mac)
57. 13.01.2021
Can I directly operate my printer from a self-developed application software and print a label?
58. 23.12.2020
Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
59. 27.11.2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
60. 25.11.2020
Share your printer in Windows 7 in a network-shared environment.