FAQs & Troubleshooting
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PT-9500PC
145 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
Where can I find my Brother printer's serial number?
3.
How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
4.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
5.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
6.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
7.
How to print in high resolution mode using an HG tape
8.
Installing the LPR driver and CUPS wrapper driver (Linux®)
9.
Uninstalling the printer drivers (Linux®)
10.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
11.
Some of the print options in OpenOffice do not work. (Linux®)
12.
Can I directly operate my printer from a self-developed application software and print a label?
13.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
14.
Print free-length labels with the set length (Linux®)
15.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
16.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
17.
How do I create an Address Label? (P-touch Editor 5.0 for Windows)
18.
Can I set a different media width when using an OpenOffice template? (Linux®)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Can I print from any software other than P-touch Editor? (for Windows)
21.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
22.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
23.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
24.
How do I create name badges by joining "First Name" and "Last Name" fields together?
25.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
26.
Printing is not possible. (P-touch Editor 5.0 for Mac)
27.
How is the print head cleaning cassette used?
28.
P-touch Editor crashes when I open it on my Mac.
29.
Where can I download the latest P-touch Editor for Mac?
30.
The driver installation finished successfully but I cannot print. (Linux®)