FAQs & Troubleshooting
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MFC-J6710DW
391 Results
61.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
62.
I cannot print using my Brother machine on a wireless network (Mac)
63.
I cannot find some option in the Printing preferences. (For Windows)
64.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
65.
Load A3 or ledger paper and program my Brother machine to print on it.
66.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
67.
Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
68.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
69.
Unable to Print 5X
70.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
71.
Unable to Print 3X
72.
Can I print from or scan to Android™ Smartphone?
73.
Printer Locked
74.
Ink Low
75.
My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
76.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
77.
Scan multiple pages into one file instead of each scan being saved as a separate file.
78.
When I make copies, my Brother machine uses paper from the wrong tray.
79.
No Paper Fed
80.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
81.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
82.
Out of Memory
83.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
84.
The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
85.
I can print but cannot scan via network. (For Windows)
86.
Is there any way to reduce Ink consumption?
87.
I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
88.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
89.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
90.
The driver installation finished successfully but I cannot print. (Linux)