FAQs & Troubleshooting
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MFC-J3930DW
338 Results
31. 27.03.2023
Install the built-in drivers (For Windows 8 and Windows 10)
32. 27.03.2023
Change the printer driver settings (Windows/macOS)
33. 27.03.2023
The printer status is Offline or Paused.
34. 17.03.2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
35. 17.03.2023
Open the "Scanners and Cameras" and Properties.
36. 15.02.2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
37. 15.02.2023
Receive faxes on the computer for Windows (PC-FAX Receive)
38. 14.02.2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
39. 14.02.2023
Scan a document in Windows 8 and Windows 10.
40. 14.02.2023
Transfer faxes to the PC when my machine has a mechanical issue.
41. 14.02.2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
42. 13.01.2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
43. 19.12.2022
Cannot Detect Ink Volume
44. 19.12.2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
45. 19.12.2022
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
46. 19.12.2022
Can third party ink be used to refill the ink cartridges?
47. 13.12.2022
Open the Status Monitor
48. 13.12.2022
How to identify your Operating System (OS).
49. 24.11.2022
Import a Certificate and Private Key
50. 15.11.2022
Export the Certificate and Private Key
51. 24.10.2022
Install a Certificate on Your Brother Machine
52. 20.10.2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
53. 17.10.2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
54. 17.10.2022
Register the IC card for user authentication in Secure Function Lock
55. 13.10.2022
Print the Network Configuration Report
56. 04.10.2022
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
57. 27.09.2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
58. 26.09.2022
Configure Email Sending or Receiving Using Web Based Management
59. 26.09.2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
60. 21.09.2022
I cannot use the Auto Crop feature.