FAQs & Troubleshooting
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MFC-6890CDW
349 Results
31.
Scan from the Brother iPrint&Scan application using Windows Phone.
32.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
33.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
34.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
35.
Stop my Brother machine from automatically redialing a number.
36.
The edge of glossy paper is smudged.
37.
The printer status is Offline or Paused.
38.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
39.
Can I connect to the Active Directory server using the LDAP feature?
40.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
41.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
42.
When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?
43.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
44.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
45.
I still receive the error message "Paper Jam" after I removed the jammed paper.
46.
Locate files scanned with ControlCenter2 (For Macintosh)
47.
Discover the MAC address of the Brother network card
48.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
49.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
50.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
51.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
52.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
53.
Pre-Required Procedures (Linux)
54.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
55.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
56.
Scan an image and insert it in a Windows XP application
57.
I cannot send a fax using PC-FAX (Windows 10)
58.
Enable the Brother machine's network interface.
59.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
60.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.