FAQs & Troubleshooting
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MFC-5890CN
329 Results
31. 15.11.2022
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
32. 31.10.2022
Which E-mail packages are compatible with ControlCenter3?
33. 31.10.2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
34. 31.10.2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
35. 17.10.2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
36. 12.10.2022
Scan a document into ScanSoft™ PaperPort™ 11SE
37. 11.10.2022
When I scan a document using ControlCenter, the scanned file size is too big.
38. 26.09.2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
39. 20.09.2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
40. 12.09.2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
41. 06.09.2022
Configure and use PC-FAX (CUPS) (Linux)
42. 30.08.2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
43. 22.08.2022
Configure the Scan to Email Feature (Linux)
44. 09.08.2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
45. 08.08.2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
46. 03.08.2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
47. 26.07.2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
48. 26.07.2022
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
49. 26.07.2022
Configure and use the Scan Key Tool (Linux)
50. 20.07.2022
Uninstall the drivers. (Mac OS X 10.5)
51. 30.06.2022
I can print but cannot scan via network. (For Mac)
52. 23.06.2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
53. 20.06.2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
54. 18.05.2022
Locate files scanned with ControlCenter3 (For Windows)
55. 09.05.2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
56. 20.04.2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
57. 13.04.2022
Uninstall the Brother Software and Drivers (Windows)
58. 07.04.2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
59. 01.04.2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
60. 01.04.2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.