FAQs & Troubleshooting
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DCP-585CW
288 Results
31.
How to identify your Operating System (OS).
32.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
33.
How do I know which side up my photo paper should be in the tray?
34.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
35.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
36.
Print using only the black ink cartridge when the Color cartridges have run out.
37.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
38.
When I print, the pages are smudged with ink. What should I do?
39.
Paper Jam
40.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
41.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
42.
Wireless setup is requesting a WPS PIN to complete the setup
43.
I cannot scan when using SELinux (Security-Enhanced Linux)
44.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
45.
Enable the Brother machine's network interface.
46.
Open the Control Panel (For Windows)
47.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
48.
Can I use AirPrint with my Brother machine?
49.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
50.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
51.
Discover the MAC address of the Brother network card
52.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
53.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
54.
Where can I get FaceFilter Studio and what can I do with this application?
55.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
56.
What is the BRAdmin Professional software used for?
57.
Uninstall the Brother Software and Drivers (Windows)
58.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
59.
Install PaperPort™ 12SE / 14SE onto Windows 10.
60.
Check the firmware version.