FAQs & Troubleshooting
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DCP-560CN
232 Results
31.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
32.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
33.
Can I print using only the black ink cartridge when the Color cartridges have run out?
34.
I cannot remove red-eye.
35.
Can third party ink be used to refill the ink cartridges?
36.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
37.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
38.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
39.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
40.
Improve poor print quality.
41.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
42.
Important points for specifying the scan area (Linux)
43.
Pre-Required Procedures (Linux)
44.
I cannot save a file downloaded from the Brother support website (For Windows)
45.
Download a file from the "Downloads" section and save it to Windows 8 computer.
46.
I cannot make borderless prints.
47.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
48.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
49.
I can print but cannot scan via network. (For Mac)
50.
Create or view a XML Paper Specification document
51.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
52.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
53.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
54.
One or more of my colors are not printing (blank). What can I do?
55.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
56.
When I print, the pages are smudged with ink. What should I do?
57.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
58.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
59.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
60.
What is MFL-Pro Suite Software?