PE-DESIGN PLUS2 FAQs & Troubleshooting PE-DESIGN PLUS2 Not your product? Sort by Updated Date Popularity 2 Results 1. 24.01.2018 The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened. 2. 26.07.2016 The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared. Error messages FAQs & Troubleshooting