MFC-J470DW FAQs & Troubleshooting MFC-J470DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 17.04.2015 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 16.04.2015 Paper Jam 3. 26.03.2015 The scanner cover support has come off. (With Video Instructions) Video FAQs FAQs & Troubleshooting