MFC-7860DW FAQs & Troubleshooting MFC-7860DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 17.01.2014 I am having a problem receiving faxes. 2. 25.04.2013 Why doesn't the machine answer when receiving a call? 3. 28.03.2011 I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. Fax FAQs & Troubleshooting