DCP-J562DW FAQs & Troubleshooting DCP-J562DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 17.08.2016 One or more of my colors are not printing (blank). 2. 04.06.2014 The edge of glossy paper is smudged. 3. 03.06.2014 Clear wide, faded, horizontal lines(banding) appearing on printed documents. Copy FAQs & Troubleshooting