DCP-J562DW FAQs & Troubleshooting DCP-J562DW Not your product? Sort by: Updated Date Popularity 2 Results 1. 01.06.2023 Delete print jobs from the print queue. 2. 29.06.2015 When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image? Print FAQs & Troubleshooting